BOOKING & CANCELLATION POLICY

3.1 Booking Rules

All bookings must be made in advance via our online booking system or via our app

Spaces are allocated on a first-come, first-served basis

Society Pilates reserves the right to refuse entry if you arrive 5 minutes after the class has started

A confirmation email or app notification serves as proof of booking

3.2 Cancellation Policy

Cancellation window: 48 hours before class start time

Cancellations made 48 hours or more before the class - no penalty

Cancellations made less than 48 hours before the class results in the class being forfeited

No additional cancellation fees are charged

3.3 No-shows

Failure to attend a booked class without cancellation results in the class being forfeited

3.4 Expiry and Refunds

No refunds are offered for late cancellations, no-shows, or unused class packages, unless otherwise stated in writing by Society Pilates Studio

All memberships and class packs have a set validity period starting from the date of purchase or first booking, as stated at the time of purchase

Quick Summary

Free cancellation: 48+ hours before class

Class forfeited: less than 48 hours / no show